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FAQs

Can I get a custom card?

Sorry, but at this time I am unable to offer custom designs for single cards. if you're interested in bulk quantities, please feel free to send me a message.

What size are your cards?

All cards are size A2 cards measuring 4.25" x5.5".

Do you offer wholesale pricing for my brick and mortar retail store?

Yes! I do offer wholesale. Please contact me at wholesale@rowhouse14.com for more information on pricing and minimums.

Are your cards blank inside?

Yup! All of my cards are left blank inside.

When will my order ship and arrive?

Your order will be processed within 3 business days of the purchase date unless otherwise indicated. Your order will ship via the USPS shipping selection you made during checkout and includes tracking. Shipping timeframes will be shown when you place your order. For more detailed shipping information, see below:

Estimated shipping times for USPS First Class Packages
  • Canada: 5-14 business days
  • United States: 3-5 business days
  • Europe: 1-6 weeks
  • Australia, New Zealand and Oceania: 1-6 weeks
  • Asia Pacific: 1-6 weeks
  • Latin America and the Caribbean: 1-6 weeks
  • North Africa and the Middle East: 1-6 weeks
  • Sub-Saharan Africa: 1-6 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

I didn't receive my order! Can you help me?

If you haven't received an order, please contact me with your order number and any pertinent order information so that I can help troubleshoot.

Can I return my purchase or make an exchange?

I don't accept returns or exchanges, but please contact me if you have any problems with your order.

Help! I used the wrong shipping address. Can you help me?

If I have not yet shipped your item, please contact me as soon as possible noting your correct address so that I can make the change for you. If I have already shipped your order, unfortunately I cannot be held liable for incorrectly provided addresses.